Returns Information
FREE Returns For Credit
You can shop with complete peace of mind knowing that we offer free returns for store credit within 180 days of delivery. And the best part? We'll take care of the return costs for you!
Returns For Refund
If you change your mind about your purchase, don't worry. You can easily get a refund within 60 days of delivery by simply returning the item. And the best part? The refund will be credited back to the same payment method you used to make the purchase.
Processing Time
Please allow 3-5 business days after returns are received by us.
Return Status
Log into account, go to Orders. Scroll down to bottom to see Return Order History.
Return Labels
For store credit, return labels are FREE.
For refunds, we provide return labels as an option for you to use. In almost all cases, using our return labels is more cost-effective than shipping the item yourself.
International Customers
Please contact our live chat.
FIND MY ORDER
1). Enter your Order Email & Order Number (I.E. 12345EHOME), then press search.
2). Select the product, quantity & return reason, then press submit.
3). Select either Credit or Refund, return label or not, then press submit.
4). You’ll get an email confirmation in under 15 minutes, along with return label if requested.
Thank you for your return request
To make sure that we can process your return
as quickly as possible please follow these steps when
returning your package.
Make sure all of the returned items are in the box with the invoice.
You will receive a confirmation email as soon as the items is processed.Please allow 2-3 business days once the item is received to process the refund. You can track the status of the return here.
If you have any questions
Please contact us at sales@efavormart.com
Your account is not active.
In order to proceed for returning items, you need to accept account invitation. Please press “Yes” button to proceed.
“ Thank you”
Please refer to your email to account activation. Please activate it and then come back to proceed with your return.
